Player Protection

Responsible Gaming — Set your own limits at sona77

Gaming should be a source of fun, never a source of stress. sona77 believes that when every player games mindfully, it becomes a truly enjoyable experience. That is why we are here to provide you with all the tools and information you need.

Time Limit Settings
Budget Control
Benefits of Taking a Break
Self-Exclusion
Quick Check

Answer the following questions honestly. If most of your answers are yes, it may be time to reconsider your gaming habits.

Keep coming back to chase your losses?

Spending more than you planned?

Losing focus on family or work?

Feeling anxious or stressed about gaming?

Do not hesitate to ask for help — we are here for you.

Sona77's Responsible Gaming Tools

Gaming control tools are available directly in your account settings for every member.

⏱️

Session Time Limit

Set a time limit for how long you play each day or per session. sona77 will automatically alert you when your time is up.

💰

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once set, you will not be able to exceed it.

📉

Loss Limit

If you lose beyond a set amount, sona77 will automatically stop your gaming session. Protect yourself from financial harm.

☕

Break (Cooling Off)

Take a break of 24 hours to 30 days. During this time your account will be locked and no gaming or deposits will be possible.

🚫

Self-Exclusion

If you need a longer break, choose self-exclusion. You can deactivate your account for anywhere from 6 months to permanently.

🔞

Age Verification

Sona77 follows strict age verification procedures. We are fully committed to preventing minors from participating — their access is strictly prohibited.

Responsible Gaming What is it really?

Responsible gaming does not mean stopping — it means enjoying games consciously and on your own terms. At sona77, we believe gaming is truly fun only when it has no negative impact on your life.

Millions of people in Bangladesh enjoy online gaming as part of their entertainment. Most play without any issues. For a small number, however, gaming can become difficult to manage. sona77 is always here to support those individuals and provide preventive tools before things go too far.

Keep in mind: Responsible gaming is not a sign of weakness — it is a mark of maturity and self-awareness. Asking for help takes courage.

How to set limits

Sona77's responsible gaming tools are simple to use. Once you log into your account, you'll find them directly in the Settings section.

⏰
Daily Time Limit

Choose the maximum amount of time you want to play each day. You can set a limit anywhere from 1 to 12 hours.

💵
Weekly Budget

Decide in advance how much you are willing to spend over seven days. You will receive an automatic notification when you reach your limit.

🛑
Loss Limit Settings

Set up automatic stops once you have lost a certain amount.

🔒
Self-Exclusion

Contacting support allows you to deactivate your account for 6 months or longer.

A cooling period applies when increasing your limit. Decreasing it takes effect immediately. This is intentional, so that decisions are not made in the heat of the moment.

Tips for Building Healthy Gaming Habits

Responsible gaming is more than just using tools — it is a mindset. The habits below will help keep your gaming experience positive at all times:

  • Set your budget in advance: Decide how much you are willing to spend before you start playing.
  • Track your time: Keep a timer on your phone. Avoid playing for long stretches without a break.
  • Stop trying to chase your losses: Accept the loss — that is the healthy choice.
  • Focus on the fun, not the win: A win brings joy, a loss brings a lesson.
  • Make time for family and friends: Do not let gaming take the place of your relationships.
  • Avoid playing while drinking or when you are tired: Your ability to make sound decisions decreases in this state.
  • Take regular breaks: Take at least a 10-minute break every hour.

Keep in mind: Gaming should never be seen as a source of income. It is a form of entertainment — do not plan to make a living from it.

Recognizing the Warning Signs

Problem gambling does not develop overnight. Changes appear gradually. If you notice any of the signs below in yourself or someone you know, consider seeking help:

1
Overspending

You keep spending beyond your pre-set budget.

2
Unable to Accept Losses

You are getting angry after losses or spending more trying to win back what you lost.

3
Gaming in secret

You are hiding your gaming habits from family or friends.

4
Unable to focus at work

You are gaming instead of keeping up with work, studies, or family responsibilities.

5
Taking on debt

You are borrowing money or cutting back on essential expenses to fund your gaming.

6
Emotional Distress

You feel restless, irritable, or moody when you cannot play.

Minor Protection

Sona77 is strictly for players aged 18 and above. Keeping minors away from gaming is one of our most important responsibilities.

If you have children or teenagers at home, there are a few things worth keeping in mind:

  • Never leave your device unattended while logged into your sona77 account
  • Never share your password with anyone
  • Keep parental controls active on your devices
  • Have an open conversation with your children about online gaming

If you suspect a minor has accessed your account, contact sona77 Support immediately.

Assess your gaming habits

Rate yourself on the scale below. See where you honestly stand on each question:

Gaming Time Control

Fully Controlled Loss of control

Budget Control

Always on Budget Over Budget

Emotional Control

Always in Control Losses Make Me Angry

The fuller the bar above, the healthier your gaming habits. If you feel the bars should be fuller, reach out to us.

FAQs

Yes. Any valid balance in your account can be withdrawn before self-exclusion takes effect. No new gaming or deposits will be permitted during the self-exclusion period.

Your account is automatically reactivated once the cooling-off period ends. However, during a self-exclusion, your account cannot be reactivated before the specified period is up.

If you believe a family member has a gambling problem, contact sona77 Support directly. We can help while keeping everything confidential. We also recommend open conversations and seeking professional support.

Yes, reducing your deposit limit takes effect immediately. However, a 72-hour cooling period applies when increasing it. This rule is in place to prevent impulsive overspending in the heat of the moment.

Yes, sona77 automatically detects unusual gaming patterns. If your behavior shows signs of a problem, our team may reach out directly and offer assistance.
Our Commitment

Sona77 is always in your corner

Responsible gaming is not an obligation; it is part of our culture. Ensuring the well-being and enjoyment of every member is our responsibility.

🎮

Play for fun, know your limits

Sona77 wants your entertainment to stay positive. Start gaming in a safe environment with the right tools in hand.

Completely Safe Responsible Gaming 24/7 Support 18+ Verified
বাংলা